SSC Malayali (“we”, “our”, or “us”) operates the SSC Malayali mobile application and Website (“App”) to provide online and offline coaching and educational content for SSC, RRB, and related government exams. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We are committed to protecting your privacy. Please read this policy carefully to understand our practices.
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1. Information We Collect
We may collect the following types of personal information from users:
a. Personal Identification Information
• Full Name
• Email Address
• Mobile Number
• Date of Birth(optional)
• Address (optional)
• Educational Qualification (e.g., Degree, +2) (optional)
b. Usage Data
• Device information (iOS or Android version, device model)
• IP Address
• Pages or screens accessed in the app
• Time and date of usage
• App crash logs (if any)
c. Payment Information
If you make purchases within the app, your payment details are processed securely through third-party payment gateways. We do not store your credit/debit card information.
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2. How We Use Your Information
We use the information we collect for the following purposes:
• To register and manage your student account
• To provide access to courses, tests, and study materials
• To send important updates, notifications, and announcements
• To improve our app experience and services
• For customer support and query resolution
• For internal analysis and academic performance tracking
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3. Sharing Your Information
We do not sell, rent, or trade your personal data with third parties. However, we may share your data with:
• Service Providers: For hosting, analytics, payment processing, and customer support
• Legal Authorities: If required by law or to protect our rights, safety, or property
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4. Data Storage & Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
• All data is stored securely on cloud servers.
• Communication between the app and server is encrypted (SSL).
• Access to data is limited to authorized personnel only.
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5. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent (if applicable)
• Contact us with any concerns about your data
To exercise any of these rights, email us at: sscmalayali@gmail.com, info@sscmalayali.com
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6. Children's Privacy
Our app is intended for students aged 16 and above. We do not knowingly collect data from children under 16. If you believe a child has provided personal data, please contact us so we can delete it.
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7. Third-Party Links
Our app may contain links to third-party websites or services (e.g., YouTube, payment gateways). We are not responsible for the content or privacy practices of those sites.
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8. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by updating the date above and posting the revised policy within the app.
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9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
SSC Malayali
3rd Floor, Skytower, bank road
Mavoor road junction, Calicut , Kerala
673001
Email: sscmalayali@gmail.com
Phone: 8089447765,8089447760
Website: www.sscmalayali.com